
Lifeline Accidental Counsellor Foundations (ACF) 1-day Training Workshop Br...
Date and time
Location
UCQ UnitingCare Queensland Level 5 (T5.03)
192 Ann Street
Brisbane City, QLD 4000
Australia
Refund policy
Refunds up to 30 days before event
Description
Accidental Counsellor Foundations Workshop
The Accidental Counsellor Foundations Workshop offers a great set of toolbox skills for those moments when you might least expect to be called upon in a supporting capacity.
Whether in a work or social context, we may often find ourselves placed in the role of ‘Accidental Counsellor’, as the first point of contact for someone in crisis or distress. The way we respond can make a difference to how that person feels, and can influence whether further help-seeking behaviour will occur. These interactions are often challenging for the Accidental Counsellor too. An appropriate response however will also minimise the impact of the exchange on us, as the supporters.
Module 1 The Accidental Counsellor
Module 2 Barriers to listening
Module 3 Values and beliefs
Module 4 Understanding conflict
Module 5 Dealing with behaviours of concern
Module 6 Professional boundaries & self-care
A certificate of attendance will be issued however, participants must complete the entire days' training in full. It is important that no content be missed. It is strongly recommended to clear other commitments for the training day in advance.