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Learn & Practise the 4Cs of the best PAs EAs with Yvonne Collier

Yvonne Collier, Maddison Training

Tuesday, 23 April 2013 from 9:30 am to 4:30 pm (AEST)

Learn & Practise the 4Cs of the best PAs EAs with...

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Ticket Type Sales End Price Fee Quantity
Early Bird: Ends 26.3.13 Learn & practice best PAs EAs 4Cs Ended $445.55 $23.14
Learn & practice the 4Cs of the best PAs EAs- Yvonne Collier Ended $495.00 $25.60

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Event Details

Learn and practice the 4Cs of the best PAs EAs with Yvonne Collier

Are you calm, confident, composed and competent even under extreme pressure and tight deadlines where . . . your boss / bosses are demanding their task is top priority for you, clients are being difficult, colleagues unreasonable  . . .

How are you handling the multiple demands of your PA / EA role in an increasingly complex and fast paced world?

Learn and practice the 4C assertive skills and mindsets in a one-day interactive experiential workshop with Yvonne Collier.

At the end of the workshop participants will be able to . . .

  • Manage yourself better: Your mind, your emotions, your language and your behaviours
  • Communicate effectively to the different behavioural styles of others’ to gain cooperation and mutual rewarding outcomes
  • Ask for what you want and need
  • Say No to unreasonable requests
  • Demonstrate the 4Cs: Calmness, Confidence, Composure and Competence

Yvonne is an international trainer, facilitator, speaker and coach in assertive skills. She is also PA to her business partner and husband, and knows first hand the importance of walking and talking the 4Cs for peace of mind, emotional control and successful results for all.


‘A really valuable course with great easy to implement strategies, techniques and tools to help with everyday situations.’ Jennifer B

‘Very informative, practical and useful. Yvonne kept the sessions enjoyable.’ William P

‘This is one of the best courses I have ever attended. The presenter was excellent. I achieved my outcomes – to be a more effective and confident communicator. The entire workshop was useful, particularly the role play and the group presentations.’ Amanda D

Have questions about Learn & Practise the 4Cs of the best PAs EAs with Yvonne Collier? Contact Yvonne Collier, Maddison Training

When & Where

Central Sydney location

Tuesday, 23 April 2013 from 9:30 am to 4:30 pm (AEST)

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Yvonne Collier, Maddison Training

Yvonne is a master facilitator, coach and learning and development specialist. She is passionate about helping people become more assertive. Her definition of assertiveness is to balance Advocacy (the ability to speak up) and Empathy (to understand the feelings of self and others) under the umbrella of Respect.

She helps people with timid behaviours gain the confidence to stand up and speak up, and those showing aggressive behaviours how to tone it down and develop more empathy.


Yvonne coaches 1:1 and runs in-house company programs through Maddison Training. She runs public courses in Sydney: two days and one day with Sydney University Centre for Continuing Education and half days with North Sydney Chamber of Commerce.

Enjoy Yvonne's experiential learning style, that's practical and inspirational, outcome focused and fun filled, as you become more confident and expand your 'assertive skills' tool kit.

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