A$825

Leading human-centred organisations (Sydney)

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Meld Studios

Level 6, 222 Clarence Street, Sydney

Sydney, NSW 2000

Australia

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Never has the connection between organisational culture, purpose and customer-centricity been higher profile. Join Meld Studios, winner of the 2018 Good Design Award for our work bringing human-centred ways of working to Queensland Government, for this single day session to explore the complexities and pathways to help organisations navigate this terrain and become better versions of themselves.

Organisations that are truly human centred are not only better for their customers, they are better places to work for their staff and provide vastly superior returns for their shareholders. Yet to this point most organisations have focussed their human-centred design efforts on the thin layer of interactions and touchpoints between themselves and their customers. Baking human-centredness into the fabric of an organisation is a very different activity.

This workshop is for leaders, aspiring leaders and those who wish to inspire leaders to lead their organisations in more human-centred ways, including:

  • Executives and strategists
  • Innovation leaders
  • Design managers
  • Designers
  • HR managers
  • Enterprise project managers

This workshop provides an excellent introduction to the benefits of broadening your human-centredness and applying it more holistically to an organisation. Along the way, you’ll hear about common challenges and a learn a variety of practical techniques you can put in place to influence the right kind of change.

Topics covered include:

  • The organisational benefits of being human-centred
  • Human-centred mindsets for organisations and leaders
  • Tools to gain support and traction for human-centred design at a strategic level
  • Planning the transformation and getting started
  • Creating a culture across the organisation and living the values
  • Physical, psychological, procedural and structural barriers to becoming human-centred
  • Traps, pitfalls and cul-de-sacs of becoming human centred

Good Design Award of the Year

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Date and Time

Location

Meld Studios

Level 6, 222 Clarence Street, Sydney

Sydney, NSW 2000

Australia

View Map

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