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Knowledge Management Systems for Customer Service - CSIA & livepro

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Primus Hotel Sydney

339 Pitt Street

Sydney, NSW 2000

Australia

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Event description
Join the Customer Service Institute of Australia and livepro for a networking breakfast in Sydney

About this Event

CSIA and livepro are partnering to bring you a breakfast networking event that focuses on understanding why a purpose-built customer experience knowledge management system is so important to create great customer experiences.

You’ll hear from Brad Shaw, livepro’s CEO and Luke Jamieson, Head of Service Centre, at First State Super. Luke will share real life examples of his experiences at two organisations to explore why a purpose-built knowledge management system is essential for both the employee and customer experience.

Key benefits of attending:

• See one of the best speakers in CX

• Get real life examples of how others in your field have transformed their workplace

• Great networking opportunities

• Great giveaways and a lucky door prize

• Understand the crucial difference between Document Management and Knowledge Management

CSIA Members receive a discounted rate! To access the CSIA member rates, please contact membership@csia.com.au or call 1300 912 700

If you’re not a member of CSIA yet, you can join here.

DON'T MISS THE EARLY BIRD OFFER! Purchase any ticket before the 1st of May and receive an email with a discount code to bring a colleague for free!

For any questions regarding pricing, early bird offer or event details, please contact: marketing@livepro.com

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Date and Time

Location

Primus Hotel Sydney

339 Pitt Street

Sydney, NSW 2000

Australia

View Map

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