Introduction to performance management

Event Information



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Event description


Effective performance management systems and processes are strongly aligned to business strategy and organisational culture. Poor KPI setting can drive unwanted behaviours by team members.

This free workshop will provide an introduction to structuring and implementing a performance management system to get the best out of your team.

Key topics

  • Understanding performance management
  • Best practice PMS design - what you should measure and how
  • Setting up your PMS project team - who should be involved
  • Role of informal performance conversations and feedback

About the presenter

Catherine Dawson, Principle Adviser - HR Consulting Services at Ai Group, has over 15 years' experience in Human Resources spanning SMEs in many sectors including retail, IT, warehousing & logistics, Graphic Design, local government and banking. Catherine holds a Masters in Human Resource Management and Industrial Relations.


Wednesday, 27 March 2019
8:45am - 12pm

Holroyd Centre
17 Miller Street
Merryland NSW 2160

Thursday, 28 March 2019
8:45am - 12pm

Ai Group
202 Boundary Street
Spring Hill QLD 4004

Wednesday, 3 April 2019
8:45am - 12pm

Ai Group
Level 2, 441 St Kilda Road
Melbourne VIC 3004

Thursday, 4 April 2019
8:45am - 12pm

Co-Work Launceston
Level 1, 93 York Street
Launceston TAS 7000

This is a free event hosted by the Department of Industry, Innovation and Science Entrepreneurs' Programme in collaboration with Ai Group.

This event is designed to benefit small and medium Australian businesses.

If you have any questions about this event or any future events, please contact

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