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Inspiring Leaders Workshop Series 2017 - Feedback Conversations
Wed. 6 September 2017, 9:00 am – 1:00 pm AEST
(This workshop is part of the Inspiring Leaders Series 2017)
Performance management is one of the most reviled and ill-executed human resource management practices that leaders engage in. What leaders fear is giving feedback to employees who are not performing and who will most likely rage against what is said in the performance meeting. Instead, leaders can instigate a series of feedback conversations with employees which address any performance issue early. Having feedback conversations with employees is a way to defuse the anxiety of an annual performance review. Leaders sit down with an employee on a monthly basis to constructively provide feedback on the positives and negatives of his/her performance. Coming from the intention to help and support, and provide training if required, the leader maps out with the employee the best way to get the performance back on track. This process re-affirms the organisation’s commitment to the employee; s/he knows that, in addition to requiring that the job gets done right the first time, the leader has his/her best interests at heart. Conducting feedback conversations addresses the issue and at the same time supports the person.