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Inspiring Leaders Workshop Series 2017 - Emotions at Work
Wed. 5 July 2017, 9:00 am – 1:00 pm AEST
Emotions at work
(This workshop is part of the Inspiring Leaders Series 2017)
Organisations are places of people. People live, work and feel different things. How employees react or respond to situations sets up a series of events that can lead to many different outcomes both for themselves and others. Organisations which tolerate, indeed allow, displays of emotion facilitate authentic emotional expression which can then be addressed appropriately by all parties concerned. Displays of emotion could include tears, anger, frustration, disbelief etc. These are positive emotional responses to certain situations. However when emotions spill over to inappropriate, destructive behaviours such as shouting at others, bullying and harassment, the organisation must intervene. Leaders need to learn how to deal with emotions in the workplace, what is acceptable and what is not, when to intervene and how.