Information Governance - Online Course, AIIM Professional Development
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Information Governance - Online Course, AIIM Professional Development

Information Governance - Online Course, AIIM Professional Development

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Self Paced Online Course


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Information Governance

Learn a systematic approach to improve access to information, reduce costs, and meet legal/ regulatory requirements.

Course Benefits and Objectives

The volume, variety, and velocity of organisational information is changing the game for governance and compliance. Applying a paper paradigm of policies and processes no longer works -- and it certainly doesn’t scale. Governance functions must now be automated, and focus as much on defensible disposition as on retention; as much on data extraction as data archiving.

AIIM’s Information Governance course is founded on these best practices to provide you with a systematic approach for managing information assets and ensuring regulatory compliance. The information is applicable across all industries and is independent of any particular technology or vendor solution.

This course is ideal for...

IT, compliance officers, legal staff, records management personnel, archivists, consultants, and the information professionals who are planning to establish or improve your information governance program. You’ll acquire the necessary skills to:

  • Design a pragmatic framework for managing information assets
  • Improve how information is captured, shared, accessed, stored, and disposed of
  • Reduce storage and legal costs
  • Save time and money through greater interoperability and standardised components
  • Ensure legal and regulatory compliance

Specialist in Information Governance

  • How to Demonstrate the Value of an Information Governance Program. Understand the context of the organisation; identify business, legal and other issues. Define the scope of the program; get management commitment; develop a policy; and, establish roles and responsibilities.

  • How to Determine the Roles and Responsibilities. Define the issues involved in carrying out operational change; understand the concept of data and information “stewardship”; define the leadership and supporting roles required for information management; and understand a framework for evaluating and understanding information risk.

  • How to Determine the Necessary Information Governance Technologies –BPM. Understand the types of workflow and process management; improve access to information with search, taxonomy and navigation; understand the use and importance of analytics; and consider how to utilise and maximise archiving.

  • How to Determine the Necessary Information Governance Technologies –ECM. Understanding metadata and taxonomies to manage content; integrate digital asset management into a governance plan and consider the roles of records and email management.

  • How to Gain Support for an Information Governance Program. Gain support for the IG program; develop IG program communication strategy; develop IG program training strategy; and, increase competencies of staff.

  • How to Measure the Performance of an Information Governance Program. Measure IG program performance; conduct monitoring and auditing; hold senior management reviews of IG program; and drive continuous improvement.

  • How to Plan a Taxonomy and Metadata Model for Information Governance. Understand how to develop taxonomy, metadata and security models.

  • How to Plan an Information Governance Program. Learn how to carry out program planning; build a program roadmap; and set objectives and measurements.

  • How to Plan for Big Data, Mobile, Cloud and Social Media. Carry out high level activities for big data; undertake high level activities formobile; conduct high level activities for cloud; and take on high level activities for social media.

  • How to Plan IG for Improving Information Lifecycle Quality, Security and Privacy. Conduct high level activities for records and lifecycle management; carry out high level activities for information quality; and undertake high level activities for information security and privacy.


Online modules can be studied in your own time at whatever pace suits you. The modules are accompanied by slides, notes, voice track and controls to allow you to review, repeat, skip forward or back.

The relevant accreditation, for example is awarded after you complete a final online assessment. Further information can be found on

Who should book for Online training?

This style of training cuts down on travel and expense costs, and avoids booking time away from work to attend in person. The training can be spread over several days or weeks, and results in the same accreditation as if you attended the class. The downsides include requiring the self-discipline needed to see it through, the lack of interaction with the expert trainer input to reinforce the training, and missed opportunity to network with others on your course. However there are thousands who have taken online modules over the years, and it is a very viable option.

** Note: Practitioner level now referred to as Specialist; this designation has been revised by AIIM.


“AIIM’s courses not only impact businesses, but can help graduates become more efficient and effective in information management at home. The content in the various modules is very versatile and practical in its potential applicability. Even company and department heads should educate yourselves to properly supervise those with whom you may contract to do a job in this field. It is one step you can take to protect your investment.” - Rachel Guzman De Vlugt, Ministry of Social Development in Trinidad and Tobago

“Solid Business and Financial acumen; CDIA, MCSC, ITIL and AIIM certifications a plus.” - as seen in a job post for Outside Sales Account Executive, Technology Business Development at Ricoh

“AIIM certification and/or training is preferred.” - as seen in a job post for Senior Document Content Management Analyst in Englewood, CO

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