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Incident Management (and Investigation)

Ana Lobo

Thursday, 27 October 2016 from 9:00 AM to 5:30 PM (AEST)

Incident Management (and Investigation)
Available Dates

Ticket Information

Ticket Type Sales End Price Fee Quantity
Early Bird   more info Ended $450.00 $22.50
Normal Ticket   more info 21h 4m $600.00 $30.00

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Event Details

Incident Management and Investigation

Expressions of Interest!


Our Incident Management & Investigation Training Session is designed to assist and teach teams the essential skills and techniques required for managing an incident effectively thereby ensuring that it is successfully resolved and learnings are shared with the wider organization to prevent reoccurrence.

High profile incidents such as the Deepwater Horizon (BP incident in the Gulf of Mexico), have shown the consequences of inadequate incident management processes.

This one-day training session will unwrap key legal and best-industry requirements surrounding effective incident management as well as benchmarking incident investigation techniques attendees will be able to apply to their organisation. The investigation techniques covered in this training were developed by iConsult Global encompassing a benchmarking model based on the ICAM, Six Sigma and RCA Methodologies.

"An exceptional learning organisation is not one that does not have any incidents, but the one that is willing to proactively LEARN from incidents"  Ana Lobo, iConsult Global

Session Objectives / Learning Outcomes:

This module is designed to provide leaders and safety professionals with the knowledge and tools to effectively manage and investigate incidents, subsequently monitoring the implementation and effectiveness of preventative actions aimed at preventing reoccurrence.

This session will allow attendees to:

  • Understand the legal requirements in relation to incident reporting, management and investigation
  • Understand the fundamentals of incident classification based on potential and actual event risk
  • Understand the expectations and basis of incident management and reporting
  • Learn benchmarking techniques to effectively investigate incidents
  • Know the components of an incident report
  • Learn action management and effectiveness review processes
  • Know how to share incident learnings with the wider organisation

Session Outline:

  1. Legal Requirements
  2. Incident Classification
  3. Incident Response
  4. Incident Reporting
  5. Incident Investigation Techniques
  6. Preventative and Mitigating Incident Action Management
  7. Incident Learning Sharing
  8. Incident action effectiveness review
  9. Integration of Incident Investigations into organisational processes and audit plans

Target Audience:

  • Industry Leaders
  • Business Owners
  • HSEQ Professionals
  • Health and Safety Representatives

Course Fees Include:

  • Attendee workbook
  • Lunch and snacks

Additional related modules delivered by iConsult Global:

  • Enterprise Risk Management
  • Catastrophic Risk Management
  • Control Effectiveness Management
  • Critical Control Monitoring
  • Audit Management
  • Change Management
  • Crisis and Emergency Management

As we have a large range of training solutions and modules, we could also include modules from other training sessions to create your very own workbook to suit your business. If you would like more information on Risk Management Training or any of our other training sessions please call 1800-159-240 or send us an email on

Interested in knowing more about our iConTraining Portfolio?

Contact us on 1800-159-240 or send us an email on

Have questions about Incident Management (and Investigation)? Contact Ana Lobo

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When & Where

Gladstone Entertainment Convention Centre
58 Goondoon Street
Gladstone Central, QLD 4680

Thursday, 27 October 2016 from 9:00 AM to 5:30 PM (AEST)

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