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Improving Your Restaurant Cafe, or Food Based Business

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Western Sydney Skills Hub

Suite 34, Level 3, 410 Church Street

Parramatta, NSW 2150

Australia

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- Checking in with your ‘Why’

- Are you still relevant

- The Pros and Cons of your reviews

- Being the customer/patron (jpourney, desires, first impressions, experiense, lasting engagement)

- Have you still got the right operation form, menu and location?

- Risk Idenditification, mitigation, and are you being dispruted?

- Brand, renovation and re-launching

- Staffing. Retention, systems and your role

- Marketing (Re-Building and maintaining momentum)

- Have you got professional support?

- Main your personal energy, wellbeing, creativity and know-how

- Growing out of the manure – surving risk and disruption through agility and creative thinking

- How healthy I your ‘Why’ and who cares – Intersections between founder wellbeing and motivation, team, brand and market

- Taking off the blinkers – Being your client/ Customer/ Patron

- The rise of social enterprise – embrancing purpose, ethnics, impact and profit in new and existing business

Presenter: Vanessa Cullen is the Founder and Principal of Forward Thinking Design (established 2003). Vanessa is a Graduate of the Australian Institute of Company Directors, holds a Bachelor of Design (Hons, UNSW) & a Postgraduate Diploma in Museum Studies (Deakin). She is a past Junior Vice President of the NSW Chapter of the Australian Shop and Office Fitting Association and has over two decades of experience in business/brand strategy, user experience and design

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Western Sydney Skills Hub

Suite 34, Level 3, 410 Church Street

Parramatta, NSW 2150

Australia

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