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Improving Quality and Impact of Services: Developing Quality and Continuous...

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Location

ACTCOSS Meeting Room

6 Gritten Street

#1

Weston Creek, Canberra, Australian Capital Territory 2611

Australia

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Description

Improving Quality and Impact of Services:

Developing Quality and Continuous Improvement

Facilitated by ACTCOSS

Maintaining and increasing the quality of our work and innovatively meeting the needs of individuals and communities is core business for effective and efficient community oriented organisations. This workshop offers you creative and practical ways to engage and support your team in developing quality and pursuing innovation in management practices, policy development, advocacy and service delivery.

Team leaders and managers will be supported to develop and implement practices based on an action-reflection model and to use ‘Raising the Standard’ as a framework to capture quality and continuous improvement practices and integrate them in day to day work.

Morning Tea will be provided, and there is free parking-onsite!

It is ACTCOSS policy to reduce or waive fees for consumer representatives or people experiencing disadvantage; please ask your workshop contact person for assistance.

Terms and Conditions: Bookings are essential. Please register early as places are limited. If you are unable to attend, please let us know so we can offer your place to others on our waiting list.

Cancellations made less than 48 hours prior to the workshop will incur a full charge.

Please contact actcoss@actcoss.org.au or phone 02 6202 7200 for more information.


Supported by: This seminar is provided with the assistance of the ACT Government – Community Services Directorate.

Date and Time

Location

ACTCOSS Meeting Room

6 Gritten Street

#1

Weston Creek, Canberra, Australian Capital Territory 2611

Australia

View Map

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