Course Description:

Human Resource Management is the key to developing any business or organisation. Active managers are those that take ownership of their personal development and can set goals and targets that will improve their competence and ability to excel in the role. The Human Resource Management workshop will help your managers to develop human resource management knowledge and skills. It will encourage managers to acquire the knowledge and skills necessary to recruit, manage, evaluate, and motivate personnel effectively. This workshop will provide your participants with those skills required to thrive in certain Human Resource situations. The Human Resource Management workshop will cover a wide range of topics including the history of human resources, managing human resource services, the Interview Process, developing and managing performances, management processes, managing employee relations, managing workplace violence and much more.

ACRL facilitates Soft Skills training Workshops for businesses and educational institutions to build soft skills in your staff and students. We have the most experienced trainers with excellent presentation and communication skills to deliver training effectively. They can design and provide training programs to improve employees’ skills and knowledge so that the employees can make a more significant contribution to a company’s success. Our Trainers are equally competent at lecturing a large group, demonstrating a skill or technique, and conducting a one-to-one coaching session. To know more about us visit us at www.acrl.org.au

Learning Objectives

 Describe the implications of different aspects of Human Resource Management on your daily responsibilities

 Define human resources terms and subject matter

 Recruit, interview, and retain employees more effectively

 Follow up with new employees in a structured manner

 Be an advocate for your employees’ health and safety

 Follow up with new employees in a structured manner

 Provide accurate, actionable feedback to employees

 Act appropriately in situations requiring discipline and termination

 Evaluate some of the strengths and opportunities for Human Resources in your own workplace

 Identify three areas for further development within the Human Resources field as part of a personal action plan.

Course Outline:

Module One: The Historical Background of Human Resource Management

 A Brief History of Human Resources Management

 Contemporary Human Resources Activities

Module Two: The Interview Technique

 The General Structure

 Types of Interview Questions

 Interview Do’s and Don’ts

Module Three: New Employee Orientation

 The Orientation Process

 How Should Managers Welcome New Employees?

 Topics to Cover During New Employee Orientation?

Module Four: Setting Up Onboarding Plans for New Employees

 How to Conduct Follow-ups with New Employees?

 How Should Managers Welcome New Employees?

 Topics to Cover During New Employee Orientation

Module Five: Health and Safety As a part of Human Resources management

 Understand the Health and Safety Responsibilities of Employers, Managers, Supervisors and Employees Within the Organisation Your Role and Responsibilities

 Understanding Local Legislations

 Understanding Industry-Specific Legislations   Module Six: Protecting Employees from Harassment and Discrimination in the Workplace

Module Six: Protecting Employees from Harassment and Discrimination in the Workplace

 Defining Harassment

 Different Types of Workplace Discrimination

 A Manager’s Role in Protecting Employees from Harassment and Discrimination in The Workplace

 An Employer’s Role in Protecting Employees from Harassment and Discrimination in The Workplace

Module Seven: Violence in the Workplace: The Role of Human Resource Management

 Understanding Workplace Violence

 Managers’ Role in Preventing Workplace Violence

 An Employer’s Role in Preventing Workplace Violence

Module Eight: Techniques to Manage and Improve Employee Performance

 Performance Review and Providing Performance Feedback

 Different Types of Performance Appraisal System

 Using the Sandwich Method of Feedback

 Encouraging Employees to Participate in Activities Which support Growth, Development, and improvement in the Workplace

Module Nine: Employee Discipline Steps

 Techniques to Employee Discipline

 Employee Discipline Options for Managers

 Organising and Managing a Disciplinary Meeting

 Scheduling a Follow-up meeting with The Supervisor and Employees to Discuss Improvements and Progress

Module Ten: Employee Termination Procedure

 Key Elements Which Must Be Included in Documenting an Employee for Termination

 Preparing for Termination

 Making Termination Decisions

 Communicating Termination Decisions

Module Eleven: Wrapping Up

 Words from the Wise

 Lessons Learned

 Completion of Action Plans and Evaluations

Certification

Once after the training you receive course completion certificate from Australian Centre for Research and Learning (ACRL)

Who Can Attend?

This course is specifically designed for individuals who would like to learn new skills in Human Resources and Management.

Important Information: what you need to know about this event

1. Bring your own device to this event and you will be given a WIFI password on the day so that you can access the internet.

2. Morning tea, Lunch and Afternoon tea will be provided at the event. Please email us at admin@acrl.org.au if you have any dietary restrictions or special considerations.

3. In the unlikely event that this workshop is postponed or cancelled due to un-unforeseen circumstances, we will advise you as soon as possible before the event is due to start. We will work with you to either reschedule your seat into the next available training session in your area or arrange a refund. We look forward to facilitating your training and don’t hesitate to reach out with any questions or queries to admin@acrl.org.au.