Telstra is Australia’s leading telecommunications and technology company, offering a full range of communications services and competing in all telecommunications markets. As Australia comes to terms with a rapidly changing technological economy, aligning organisational culture with strategic direction and customer needs will become an essential survival tool.

Join us to hear from Telstra’s GM, Engagement and Change Management, Josephine Palermo on how Telstra is re-imagining their culture and increasing workforce engagement through re-tooling, re-skilling and refreshing their organisation.

Josephine will discuss Telstra’s cultural transformation and the initiatives to create alignment between culture, growth, people and customers, including:

• How digital disruption is impacting the culture of Telstra at a micro and macro level?
• How is the business responding? What were the key learnings during this time?
• Practice examples on how Telstra is keeping’s approach to keep their people engaged during this time while focusing on growth and customer needs.
• Share initiatives and frameworks implemented at a leaders and team levels