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How to Handle Difficult Clients – the Webinar

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https://my.demio.com/ref/JSFxmSlZPDPDuBNe

Melbourne, Victoria 3051

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Have you had enough of difficult clients taking up your time and energy?

Do difficult clients dictate your day?

Are ready to take back control of your work week, improve productivity, reduce your day-to-day stress levels?

If you are ready to take action and reclaim your time, then join Rebecca Carroll-Bell, The Everyday Mediator, for this fun, interactive webinar. Register here: Webinar Registration Page

Rebecca will share with you some of her top, proven tactics, and guide you through practical exercises to kick start your new approach to client management. Once you start using this new approach you will find the transition between problem client files and other work will become quicker and easier, saving you time, effort and energy.

In this webinar you will discover:

  • You are not alone; we have all dealt with difficult, unreasonable and uncooperative clients.
  • How to identify difficult clients.
  • Why they behave the way they do (it’s not their fault, it’s their faulty wiring)
  • The difficult client’s 3 Core Needs that, when met, make them much easier to manage
  • The BRIEF Approach; what it is and how you can use it to manage problem clients and improve client communication

Place are limited so please register DIRECTLY ON THIS PAGE: Webinar Registration Page

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Date and Time

Location

Your Computer

https://my.demio.com/ref/JSFxmSlZPDPDuBNe

Melbourne, Victoria 3051

Australia

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