Handle Conflict Like a Leader, Not a Firefighter
Overview
Step up and address conflict before it escalates.
Join us online for Handle Conflict Like a Leader, Not a Firefighter — a practical, high-impact program designed for leaders who want to deal with conflict early, constructively, and confidently, rather than reacting once damage has already been done.
Too many leaders avoid conflict until it becomes a crisis. Others jump in too fast, trying to “put out fires” without addressing the real issues underneath. This program cuts through the myths and shows what effective conflict leadership actually looks like in day-to-day work — when emotions are high, stakes are real, and relationships matter.
Whether you’re leading a team, managing strong personalities, or navigating tension across functions, this interactive program will equip you with the tools, language, and confidence to address issues early, stay calm under pressure, and turn difficult conversations into productive outcomes.
You’ll explore why conflict is inevitable — and often useful — and how leaders create safety, clarity, and accountability through the way they respond. Expect practical insights, real-world examples, and immediately usable strategies you can apply from day one.
If you’re ready to stop avoiding conflict, reduce tension, and lead with clarity and confidence when it matters most, this program is for you.
Secure your place and start leading conflict—not reacting to it.
How to address conflict early and effectively
Learn how to spot the early warning signs of conflict and intervene before issues escalate or become personal.
How to stay calm and clear under pressure
Gain tools for managing emotions — yours and others’ — so conversations stay productive rather than defensive.
How to have honest conversations without damaging relationships
Discover practical ways to speak up, set boundaries, and address issues directly while maintaining trust and respect.
How to shift from blame to accountability
Learn how leaders reframe conflict away from fault-finding and toward shared ownership and solutions.
How to use conflict as a leadership lever
Master simple conversation frameworks that turn tension into learning, alignment, and better performance.
What participants say
“This program gave me the confidence to address issues early instead of letting them fester.”
“Practical, human, and immediately useful. I stopped firefighting and started leading.”
“Tim makes conflict feel manageable. The language alone changed how my team responds.”
“One of the most valuable leadership sessions I’ve attended — especially for tough conversations.”
“I finally understand how to deal with conflict without avoiding it or escalating it.”
Lineup
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Highlights
- 1 hour
- Online
Refund Policy
Location
Online event
Thursday 12 February: Unit 1:The 5 Approaches to Deal with Conflict
Thursday 19 February Unit 2: Understanding People & Their Personalities
Thursday 26 February Unit 3: Managing Your Emotions in Conflict
Frequently asked questions
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