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Gold Coast property management training

Stacey Holt Real Estate Excellence

Thursday, 23 August 2018 from 9:30 am to 12:30 pm (AEST)

Gold Coast property management training

Registration Information

Registration Type Remaining Sales End Price * Fee Quantity
Platinum PME and Platinum member office per person 17 Registrations 20/08/2018 $70.00 $4.94
Gold or Advisory member office per person 17 Registrations 20/08/2018 $80.00 $5.49
Non member office per person 17 Registrations 20/08/2018 $144.00 $9.01
Three or more people from one non member office booked at same time 17 Registrations 20/08/2018 $122.00 $7.80
* Prices include GST

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Event Details

Gold Coast Property Management Training


Palmer Colonial Golf Course | Thursday 23rd August 2018

 Property management training and development - Session outline

This great training and education event presented by Stacey Holt will focus on some of the most important areas of the property management business. 

The Management agreement; best practice completion, the law and what all managers should know. 

Binding the tenant lawfully to the tenancy agreement/contract and beginning the tenancy correctly in order to protect the lessor client and the agency’s best interests 

Best practice completed management and tenancy agreement / contract will be provided and discussed. 

The session will include the below topics from the Property Management Excellence PME manual (part of the PME system)

3.1       The Management Agreement

3.1a     PAMD Form 20a

3.1.1    Exclusive management agreements

3.1.1a   Assignment of appointment

3.1.2    Termination of management agreements

3.1.3    Prior appointment of another agency

3.1.4    Lessor monies and the trust account

3.1.5    Best practice documents to form part of management agreement

3.2       Let only and multi listing appointments

3.3       Other matters when listing property for rent

3.3.1    Rental appraisals

3.3.1a  What to look for when inspecting property before listing for rent

3.3.2    Rental listing sheet

3.3.2a  Furnished properties

3.3.3    Landlord disclosure statement

3.3.4    Title search   Identification of lessors and setting up passwords for lessors

3.3.5    Lessor obligations generally

3.35a   Minimum housing standards

3.3.6    Disclosure of death and other matters to prospective tenants

3.3.7    Lessor insurance details

5.4.1    Offer and acceptance – lessor or tenant withdraws offer

5.4.2    Lessors right to receive applications

5.4.2a Tenants right to receive applications

5.5       Pets and smoking

5.6       Business applications

5.7       Approving tenants

5.7a     If the tenant does not pay monies within the required time frame upon acceptance

5.7.1     Approved and un approved occupants

5.8       Binding the tenant lawfully and acting in the lessor’s best interest

5.8.1   Holding deposits

5.8.2    Setting up passwords for tenants to access information

5.9       Face to face appointments for tenancy sign up

5.10     Script for tenancy sign up in lieu of using the sign up Cd presentation

5.11     Tenants who cannot come into office for sign up appointment

5.12     Sign up script to send via email

5.13     Declined tenancy applications

5.14     Contracting outside the Act

5.15     Doubling up and inconsistency

5.16     Tenants who do not sign the lease in the office and witnessing signatures

6.1       Required forms for tenancy sign ups

6.2       Fixed term and periodic tenancy

6.2a     Tenancies of 6 weeks or lease

6.2.1    Offer and acceptance – lessor withdraws offer of lease

6.3       Standard terms and special terms of the agreement

6.3a     Lessor name on the Form 18a

6.4       Entry condition report

6.4a     Tenant does not return the entry condition report

6.5       Providing the lessor with a copy of the entry condition report

6.6       Best practice procedures and the entry condition report

6.6a     Tenant identifies maintenance on the entry condition report

6.6b     Report returned to agency not agreed upon

6.7       Bonds and bond lodgement requirements

6.7.1    RTA Form 2 – Bond lodgement form

6.7.2    RTA Form 2 – Part payment of bond form

6.8       The importance of the tenant acknowledgement form

6.9       Carpet cleaning, Pest control and the RTRA Act



Register via email to save the online booking fee

Dietary Requirements, workbooks & tickets

The training event includes morning/afternoon tea. Please advise of any dietary requirements at least seven day prior to event by email to

The workbook for the training will be emailed to registered attendees email address for printing or uploading to your device to bring to the event prior to the training day. Please bring your ticket on the day to register for the training. 

Have questions about Gold Coast property management training? Contact Stacey Holt Real Estate Excellence

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When & Where

Palmer Colonial Golf Course
57 Paradise Springs Avenue
Robina, QLD 4226

Thursday, 23 August 2018 from 9:30 am to 12:30 pm (AEST)

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Stacey Holt Real Estate Excellence

Please scroll down this page to view training, webinars and special events plus important information prior to registering for an event.

Register via email instead of online and save the online booking fee

SAVE $. If you prefer to register via email instead of registering using the online portal, please email the name/s of attendees plus their email adresses to We shall register the attendees for you. The booking fee charged by the online portal will not be charged.

What happens after you register?

When registration is made online, the registration ticket and invoice is sent to the email address provided upon registration.  A duplicate invoice from our accounting programme is emailed to the email address within 24 hours of registration if the payment method chosen is cheque, credit card (not using paypal) or direct deposit. If payment is made by PayPal, an eventbrite invoice is provided as a tax invoice.

Payment methods for training events

Payment methods are direct deposit, cheque or credit card using PayPal online or pay by credit card online via invoice provided by  Real Estate Excellence. Real Estate Excellence provide a secure ink with the invoice to pay via credit card without the need to use PayPal.

You do not have to use paypal. Please read below.

If you wish to pay for the service via credit card, paypal can be used or you can request an online payment via invoice. If you prefer to pay by credit card (not using paypal), direct deposit or cheque, simply click on other payment options when completing the online registration the number of tickets under the correct member or non member ticket type; complete the fields as requested and when complete click on other payment options and proceed from there. If you wish to pay by credit card (not using PayPal), a link to pay securely online via credit card will be provided on the invoice given by Real Estate Excellence.

An invoice is issued to you within 24 hours allowing for any of the three payment methods listed above. Cheques to be posted please to PO Box 154 Alderley QLD 4051. Payee Real Estate Excellence. Thank you.

Are you on our VIP mailing list?

If you wish to be on the mailing list to receive information straight to your inbox, please email Stacey Holt to be added or visit to subscribe. Please include your area in the email such as Rockhampton.

Dietary requests

If you have any dietary requirements, please email Stacey Holt at least five days prior to the event you are attending to advise of requests.

Please note the FREE member webinars are for financial members of Real Estate Excellence only.

Cancellation policy 

If the attendee client cancels 7 days or less prior to a training event a 100% of ticket price cancellation fee applies.  When  more than 7 days notice is given, a 12 month credit voucher with Real Estate Excellence will be provided.

Important general information about training events

Training events are subject to change by Real Estate Excellence and registered attendees are notified prior via email to the event if this occurs.

Training and Webinar  registration is not available for other training organisations and or affiliated organisations and any attendee/s registration application may be cancelled at the discretion of Real Estate Excellence. Please contact Stacey Holt for more information in this regard if required.

Membership information

If you would information about the membership options provided by Real Estate Excellence for QLD and NSW agencies,  please email, visit or phone 0423 018 539.  


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