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Gladstone property management training - special one day training event

Stacey Holt training events

Thursday, 22 March 2018 from 9:00 am to 3:30 pm (AEST)

Gladstone property management training - special one...

Registration Information

Registration Type Remaining Sales End Price * Fee Quantity
Platinum PME and Platinum member office per person 20 Registrations 19/03/2018 $220.00 $11.99
Gold or Advisory member office per person 20 Registrations 19/03/2018 $250.00 $13.49
Non member office per person 20 Registrations 19/03/2018 $275.00 $14.74
Three or more people from one non member office booked at same time 20 Registrations 19/03/2018 $250.00 $13.49
* Prices include GST

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Event Details

 Yarralla Sports Club, O'Connell Street, Barney Point

22nd March 2018

 Tribunal training day for property managers

Tips for preparation and presentation

Register via email to save the online booking fee

What we will cover during the study

  • Understanding QCAT and what all property managers should know
  • The law - what is an urgent and non-urgent application
  • How to complete a termination application for rent arrears (example provided)
  • How to complete an application for a vacate dispute, bond dispute and or monies owing above the tenancy (example provided)
  • How to complete an application for a dispute during a tenancy
  • Other QCAT forms and procedures all property managers should know
  • The laws property managers should know for common QCAT matters and other not so common matters.
  • An update on the minimum housing standard laws as required.


Refer below to review the workbook contents.

 The training event includes morning tea and working lunch. Please advise of any dietary requirements at least seven days prior to event by email to The workbook for the training will be emailed to registered attendees email address for printing to bring to the event prior to the training day. Please bring your ticket on the day to register for the training.


 The workbook will include chapter 30 from the PME manual (contents below). 


30.1     An overview of Tribunal


30.1a   Time frame for making QCAT applications




30.2     Tribunal forms




30.2.1   QCAT application process




30.3     What happens at tribunal and presenting in Tribunal




30.3.1  Representation of the lessor and the licensee




30.4     Urgent and Non-urgent applications




30.4a   How to receive a notice of unresolved dispute (NURD) without RTA conciliation




30.4.1  Example best practice completed urgent and non-urgent applications




30.4.1a If there is no forwarding address for a tenant




30.4.2   QCAT Form 8 – Counter application




30.4.3  Tenant claim for compensation outside of a six month time frame




30.5     Appeals




30.5a   Applying for written reasons




30.6     Reopening of applications




30.7     Enforcement of Tribunal decisions




30.7a   Renewal of decisions




30.8     Tribunal training at member online




30.9     Published decisions and appeals




30.10   If the tenant makes application to Tribunal and does not name the lessor as respondent




30.11   Compensation from the tenant for failing to meet their tenancy obligations




30.11a Monies owing above the bond and when there is no bond




30.11.1 If a tenant ends the tenancy due to Form 11 or Form 13 and is disputed by the lessor




30.12     Declining representation of the lessor at tribunal and or management no longer in place




30.13   Where hearings can take place




30.14   Tips for preparing and presenting in tribunal




30.14a Electronic evidence and tribunal




30.15   Stay applications – what are they?




30.16   Why QCAT hearings are public




30.17   Withdrawing an application made to tribunal




30.18   If the tenant is awarded the bond due to agency error or oversight – no bond held




30.19   Correcting a tribunal error/mistake




30.20   Dictionary and definitions of words used in QCAT




30.21   The tenant owes money and there is no bond




30.22   When tribunal reserve their decision


Have questions about Gladstone property management training - special one day training event? Contact Stacey Holt training events

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When & Where

Yarralla Sports Club
O'Connell Street
Barney Point, QLD

Thursday, 22 March 2018 from 9:00 am to 3:30 pm (AEST)

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Register via email instead of online and save the online booking fee

SAVE $. If you prefer to register via email instead of registering using the online portal, please email the name/s of attendees plus their email adresses to We shall register the attendees for you. The booking fee charged by the online portal will not be charged.

What happens after you register?

When registration is made online, the registration ticket and invoice is sent to the email address provided upon registration.  A duplicate invoice from our accounting programme is emailed to the email address within 24 hours of registration if the payment method chosen is cheque, credit card (not using paypal) or direct deposit. If payment is made by PayPal, an eventbrite invoice is provided as a tax invoice.

Payment methods for training events

Payment methods are direct deposit, cheque or credit card using PayPal online or pay by credit card online via invoice provided by  Real Estate Excellence. Real Estate Excellence provide a secure ink with the invoice to pay via credit card without the need to use PayPal.

You do not have to use paypal. Please read below.

If you wish to pay for the service via credit card, paypal can be used or you can request an online payment via invoice. If you prefer to pay by credit card (not using paypal), direct deposit or cheque, simply click on other payment options when completing the online registration the number of tickets under the correct member or non member ticket type; complete the fields as requested and when complete click on other payment options and proceed from there. If you wish to pay by credit card (not using PayPal), a link to pay securely online via credit card will be provided on the invoice given by Real Estate Excellence.

An invoice is issued to you within 24 hours allowing for any of the three payment methods listed above. Cheques to be posted please to PO Box 115 Trinity Beach QLD 4879. Payee Real Estate Excellence. Thank you.

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Dietary requests

If you have any dietary requirements, please email Stacey Holt at least five days prior to the event you are attending to advise of requests.

Please note the FREE member webinars are for financial members of Real Estate Excellence only.

Cancellation policy 

If the attendee client cancels 7 days or less prior to a training event a 100% of ticket price cancellation fee applies.  When  more than 7 days notice is given, a 12 month credit voucher with Real Estate Excellence will be provided.

Important general information about training events

Training events are subject to change by Real Estate Excellence and registered attendees are notified prior via email to the event if this occurs.

Training and Webinar  registration is not available for other training organisations and or affiliated organisations and any attendee/s registration application may be cancelled at the discretion of Real Estate Excellence. Please contact Stacey Holt for more information in this regard if required.

Membership information

If you would information about the membership options provided by Real Estate Excellence for QLD and NSW agencies,  please email, visit or phone 0423 018 539.  


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Gladstone property management training - special one day training event
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