Giving and Receiving Feedback in the Workplace

Do you know how to make everyone in your workplace feel valued...even when they’re not hitting the mark? Do you know what happens when you don’t?

Strained communication and poorly delivered feedback can hurt morale and productivity. Success comes when everyone feels appreciated and integral to the team.

This engaging workshop provides great, workable ideas that will encourage open communication in your workplace. Participants will learn how to build awareness, resolve disputes and utilise prevention techniques

Topics include:

• Truth, relationship and identity triggers
• Blind spots
• Why coaching can go so wrong
• Managing difficult conversations
• Emotional expression in the workplace
• Appreciation and evaluation
• Intention and impact
• Growing a culture of learning

About the speaker:

Nicola Hartfield has over 30 years experience in working with, connecting and inspiring people to resolve disputes in communities and workplaces.

As well as being a highly experienced workplace mentor and mediator, she has taught on various dispute resolution topics in her home country of New Zealand and abroad. For more information, visit her website at:

http://www.nicolahartfield.co.nz/