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Genesys G-Summit Melbourne 2018

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Location

Location

Grand Hyatt Melbourne

123 Collins Street

Melbourne, VIC 3000

Australia

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Event description

Description

G-Summit Melbourne is returning in 2018, gathering visionaries, industry experts and technology partners from across Australia and beyond.

This year’s event theme ‘Moments Connected’ will showcase how our customers are using Genesys innovations to deliver frictionless customer experience across sales, marketing and service.

Packed with inspiration for empowering your digital business with the human touch; G-Summit features a diverse line-up of executive speakers, customer use cases, interactive workshops and on-demand demonstrations.

As a customer experience market leader, don’t miss the chance to network with Genesys senior executives, customers, partners, and solutions experts to collaborate and develop new strategies and tactics to accelerate your CX journey.

Date: Tuesday 31 July 2018 - Wednesday 1 August 2018

Time: Day 1: 12:30 - 19:00

Day 2: 08:00 - 17:00

Venue: Grand Hyatt Melbourne

123 Collins Street

Melbourne VIC 3000

Event outline:

Day 1: CX journey mapping

Roundtable – artificial intelligence (AI) and customer value

Industry cocktail reception

Day 2: Genesys product road map

Future of digital technology and automation

Future of AI with CX

Changing the CX game

Pure cloud road map

Artificial intelligence and virtual reality in business management

G-Summit cocktail reception

For a detailed agenda, visit genesys.com/anz/g-summit/g-summit-2018-melbourne

Register at https://conferenceworks.eventsair.com/g-summit-2018---melbourne/regmelb/Site/Register

Venue:
Grand Hyatt Melbourne
123 Collins Street
Melbourne VIC 3000

Website: http://www.genesys.com/anz
Email: belinda.truong@hkstrategies.com
Phone: +61292861243

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Date and Time

Location

Grand Hyatt Melbourne

123 Collins Street

Melbourne, VIC 3000

Australia

View Map

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