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FSI SmartSuite Training - Start of Year Procedures / Using SmartDesk

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Now that 2018 is now here! Get yourself ready! Start of year procedures has always been a job that everyone dreds. Let us walk you through it step by step

What will it cover?
We will be going over all Start of Year Procedures. This includes
- Patron import (Moving patrons to left and running a fresh import)
- Updating Borrowing dates
- Updating Loan limits

We will also be going over the fundamentals of using the SmartDesk ticketing portal. This includes
- Logging in to SmartDesk
- Creating a ticket
- Adding a attachment
- Closing a ticket.

We will also be officially releasing our new FSI Customer Service Center page.

Here you can communicate with other users that use our software get their idea and implement them to your site.

How can you attend this event?

This event will be a YouTUBE live event where you will tune in to watch us. You can then ask us questions during the video or after.

Looking forward to hearing from you guys.

Donald & Ishan

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