Free

Free Workshop - Enhance Your Business Through Exceptional Customer Service

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City of Perth Library and History Centre

573 Hay Street

Perth, WA 6000

Australia

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Event description

Description

The City of Perth presents the first of its 2018 series of free business workshops, Enhance Your Business through Exceptional Customer Service.

The City's special guest, Chris Smoje of DIME Customer Service, is a customer service expert. Chris will present an engaging two hour workshop to help and inspire business owners and operators to further enhance their business success through the delivery of exceptional customer service.

During this workshop, you will learn:

  • what "exceptional customer service" means for your business;

  • how to overcome the myths of customer service excellence;

  • how to identify priorities for customer service improvement; and

  • how to overcome obstacles on the way to exceptional customer service.

This workshop is free and restricted for businesses within the City of Perth local government area boundaries only.

Tickets are limited and restricted to two per business.


FAQs and General Information

Attendees should arrive by 8.15am for sign-in and be ready for a 8.30am start. The workshop will end at 10.30am.

Refreshments will be provided at the workshop.

This workshop is suitable for all business owners and operators interested in learning how to further enhance their team's customer service skills.

What are my parking options for getting to and from the event?

The City of Perth Library is located at 573 Hay Street and is on the Perth Red CAT route (use the Town Hall stop).

Limited on-street parking is available and off-street parking is available at the nearby CPP or Wilson car parks.

How can I contact the organiser with any questions?

Email the Business Support team at business@cityofperth.wa.gov.au or call 9461 3382.

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Date and Time

Location

City of Perth Library and History Centre

573 Hay Street

Perth, WA 6000

Australia

View Map

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