Free Smart Device Support & Form Filling Service 手机/平板应用协助与填表服务

Free Smart Device Support & Form Filling Service for Mandarin or English speakers

To ensure you get the most out of your appointment please

• Provide details of the assistance required when making the booking.
• Confirm your attendance 24 hours prior to your appointment by calling Rockdale Library
• Arrive on time for your appointment.
• See staff at the Info Zone Service Desk when you arrive at the library.
• Call Rockdale Library on 9562 1821 if you are running late or are unable to attend.

Repeated nonattendance of appointments may result in refusal of future bookings.

If you are unwell, please cancel your booking and reschedule a new appointment.

If unexpected circumstances occur, we will make every effort to keep you informed of any change through your email and your contact phone number.

Please note: Smart Device Support DOES NOT provide support for

· Device data transfer (eg. iPad migration)

· System upgrades

· Video editing

· File format conversions (eg. Video to audio, PDF to Word)

· Save the contacts from your phone to a USB drive

· Apps transfer from old mobile to new phone

· Create any kind of personal account for email, Mygov, Immi, Wechat, Whatsapp.

· Open bank account

· How to make laptop to run faster

Bayside 市政府和华人服务社为普通话或者英语人士提供 手机/平板应用协助与填表服务

为了确保您充分利用您的预约，请

• 在预订时提供您所需协助的详细信息。
• 在预约前 24 小时致电 Rockdale 图书馆确认您的出席情况。
• 按时到达您的预约地点。
• 到达图书馆后，请与信息区服务台的工作人员联系。
• 如果您迟到或无法出席，请拨打 9562 1821 联系 Rockdale 图书馆。

屡次缺席预约可能会导致未来预订被拒绝。

如果您身体不适，请取消预订并重新安排新的预约。

如果发生意外情况，我们将尽一切努力通过您的电子邮件和联系电话号码通知您任何变化。