Feedback is one of the most undervalued and under-utilised tools we have at our disposable. Without it, poor communication can (and does) cost businesses millions of dollars each year, whether this be in lost performance, loss of a customer, rework or replacement of products/services. When communication improves, through feedback, so too do business outcomes.

This one-month program is ideal for leaders looking to continually develop their skills in communication, team cohesion and ability to influence others.

It is broken into four three-hour virtual sessions, using Zoom. Each session focuses on developing the skills required to foster a healthy culture of feedback, openness, trust and connection.

When feedback is actively sought and offered, as part of an everyday team culture, then self-awareness across the group increases. When we’re more self-aware, we’re more open to shifting perspectives, to change and become curious about what we could do to improve.