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Facilitation Skills Training Course

PD Training

Monday, 11 December 2017 from 9:00 am to 4:30 pm (AEST)

Facilitation Skills Training Course

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Ticket Type Sales End Price Fee Quantity
Course Ended $660.00 $33.76

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Event Details

Effective facilitation skills are required for anyone tasked with managing groups of people in the workplace.  Every organisation has a need for good facilitators in almost every department.  The difference between being a good facilitator and a great facilitator requires both training and experience. 

The PD Training Facilitation Skills Course teaches you practical skills and techniques like promoting fairness, managing meetings and planning sessions to achieve productive outcomes, giving feedback and much more.  These are skills that can be used immediately and the course is now available throughout Australia including, Brisbane, Sydney, Parramatta, Melbourne, Adelaide, Canberra and Perth.

Please click on the Public Class tab below to view our Facilitation skills course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.

Looking for something more advanced? Try the Advanced Facilitation Skills Training Course

Learning Outcomes

After completing this course participants will be able to:

  • Define facilitation & identify its purpose
  • Understand the benefits of good facilitation
  • Master the role & focus of a facilitator
  • Differentiate between process & content of a group discussion
  • Learn effective tools for preparing for an effective facilitation session
  • Master techniques for effective facilitation from Tuckman & Jensen's stages of group development (forming, storming, norming & performing)
  • Learn how to help a group reach a consensus and a final solution, by encouraging participation
  • Practice techniques for dealing with disruptions, dysfunctions & difficult people in a group setting
  • Define what interventions are, when they are appropriate and learn how to implement them

Course Outline

Facilitation Skills Training Course - Lesson 1 
The Facilitation Process 
  • Facilitation Explained
  • Facilitator's Role Explained
  • When is Facilitation Required?
Facilitation Skills Training Course - Lesson 2 
  • Facilitating Process
  • About Content
  • Facilitator's Focus
Facilitation Skills Training Course - Lesson 3 
Facilitated Approach 
  • Implementing a Facilitated Approach
  • Facilitated Meetings Plan
  • Data Collection
Facilitation Skills Training Course - Lesson 4 
Tuckman and Jensen's 
Team Development Model
  • Stage 1: Forming
  • Stage 2: Storming
  • Stage 3: Norming
  • Stage 4: Performing
Facilitation Skills Training Course - Lesson 5 
Measuring Group Consensus 
  • Gaining Group Participation
  • Gaining Momentum with Information
  • Information Recording and Reporting
  • Summary Presentation
Facilitation Skills Training Course - Lesson 6 
Making Decisions 
  • Various Options Identified
  • Shortlist Creation
  • Solution Consideration
  • Multi-Option Technique Explained
Facilitation Skills Training Course - Lesson 7 
Handling Difficult People and Situations 
  • Dealing with Disruptions
  • Common Types of Difficult People
  • How to Deal with Difficult People
  • Internal Group Resolution
Facilitation Skills Training Course - Lesson 8 
Managing a Dysfunctional Group 
  • Setting Internal Rules to Prevent Dysfunction
  • Identify Internal Issues for Review
  • Behaviour Change Management
Facilitation Skills Training Course - Lesson 9 
When Intervention is Required 
  • Intervention as a Tool
  • Identify Intervention Options
  • Intervention Options Explained
Have questions about Facilitation Skills Training Course? Contact PD Training

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When & Where

Karstens Brisbane
Level 24
215 Adelaide Street
Brisbane, QLD 4000

Monday, 11 December 2017 from 9:00 am to 4:30 pm (AEST)

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