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Excellence In Customer Service Training

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Perth

Perth, WA 6000

Australia

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Excellence In Customer Service Training


https://www.paramountplus.com.au/training/excellence-in-customer-service-training/

Who is this Customer Service Training for?

This Excellence in Customer Service Training is designed to help participants understand how to deliver a top performing service to clients/customers. The content can be adapted to suit any team or surroundings. We discuss your business requirements and provide advice and solutions that are applicable to your business about how best to provide a WOW factor to your clients. Your team will perform at a higher level in customer support after this session due to the amount of skills provided throughout.

Aims for the Excellence in Customer Service Training
This session will help you instruct employees:
How to use questions effectively to draw information and convey ideas
Customer Service Quick Techniques to Boost anyone on the spot
Educating your customers on expectations
Resetting unrealistic expectations professionally
How to build rapport by mirroring
Body Language signs: How to read your client more effectively
The WOW effect (How to wow your customers every time)Closing Strategies to help with the client ending process
Customer Service Requirements that your organisation requires of your staff
Client Service Excellence Skills to assist excel over others in your industry
Communication Skills for Effortless information conversation and assistance
Presentation Skills (Both professional and personal presentation delivery)Plus more modified to suit your customer service needs

Excellence in Customer Service Training Summary
This session will help provide a high level service with tips and techniques to building strong teams and strong customer relationships. If you are taking a look at improving your Client service and would like a custom training session to suit your needs, our staff can help. Our training library includes modules from hundreds of training sessions such as telephone, complaint handling and call quality.
Offering training in Parramatta, Perth, Melbourne, Canberra, Darwin, Sydney, Brisbane, Adelaide, Gold Coast
Customer Support can come in many shapes and forms, we do have other training sessions that maybe appropriate, or have something designed just for you. For more information on this training session plus a free custom outline please phone 1300810725 or contact us.

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Perth

Perth, WA 6000

Australia

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