Energy Charter signatories ActewAGL, Energy Queensland, Essential Energy, Jemena and Powershop, together with Simply Energy, are collaborating with Deloitte to research the impacts of COVID-19 on our customers and communities in four quarterly rounds over 2020-2021.

The insights will be leveraged to better understand customers impacted by COVID-19 and how the energy sector can support them.

The CEO Insights Panel will be discussing research insights for Quarter 1, 2021 including:

• How consumers and communities are being impacted by COVID-19
• Actioning insights to drive better customer outcomes
• Highlighting examples of good practice in the energy sector and beyond

Please submit a question to the CEO Insights Panel here

For more information about the Energy Charter COVID-19 Customer Vulnerability Research visit: www.theenergycharter.com.au/covid-19-consumer-research/.