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Emotional Intelligence (EQ) Training Course

PD Training

Friday, 15 December 2017 from 9:00 am to 4:30 pm (AEDT)

Emotional Intelligence (EQ) Training Course

Ticket Information

Ticket Type Sales End Price Fee Quantity
Course Ended $660.00 $33.76

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Event Details

Our runaway emotions can and do influence the way we react in the workplace on a daily basis. Having a higher level of Emotional Intelligence (EQ) means having the ability to recognise your behaviours, moods and impulses and manage them in a positive way.  So instead of over-reacting and over-compensating when things don't go as planned, you are much better equipped to understand the effects your emotions are having on you at any given moment.

In this PD Training course, you'll learn skills like how to interpret and manage your emotions and balance your optimism and pessimism, using coping methods and relaxation techniques, managing your non-verbal communication and more. This course will make you more aware of your own thoughts and feelings and as a result it will improve your ability to interact calmly with others both in the workplace and at home.

This newly found emotional "awareness" allows you to communicate more effectively, succeed at work and achieve your career and personal goals in a shorter amount of time.

This dynamic training course is available now throughout Australia, including Brisbane, Sydney, Parramatta, Melbourne, Adelaide, Canberra and Perth.  Click on the public course registration buttons to choose your course or for courses delivered at your location click to get a free quote.

Learning Outcomes

After completing this course participants will have learned how to:

Know how to read emotions 
Understand your own level of emotional intelligence 
Use the Johari window to understand what you reveal to others about yourself and what others reveal to you 
Understand resilience and how to build it 
Understand social awareness and empathy and how to be more empathic and socially aware 
Understand how different cultures respond to and display emotions 
Know how to influence others positively 
Know how to have emotionally intelligent conversations 
Understand manipulation and emotional dishonesty and how to avoid it 
Understand how to lead with emotional intelligence

Course Outline

 

Emotional Intelligence (EQ) Training Course - Lesson 1 
EQ - A Passing Fad? 
  • The Power of Emotions
  • The Limbic System
  • Useful Models of Emotional Intelligence
  • Reflection
Emotional Intelligence (EQ) Training Course - Lesson 2 
I Feel therefore I Am 
  • Tuning in to your own emotions
  • Johari Window
  • Self-Control
  • Resilience
  • Reflection
Emotional Intelligence (EQ) Training Course - Lesson 3 
The Emotions of Others 
  • Interpersonal skills
  • Social Awareness and Empathy
  • Emotions and Culture
  • Reflection
Emotional Intelligence (EQ) Training Course - Lesson 4 
Emotions @ Work 
  • Influencing Others
  • Having difficult conversations
  • Dealing with change
  • Toxic Workplaces and Emotional Intelligence
  • Reflection
Emotional Intelligence (EQ) Training Course - Lesson 5 
The Dark side 
  • Manipulation
  • Emotional Honesty
  • Reflection
Emotional Intelligence (EQ) Training Course - Lesson 6 
Leading and Emotions 
  • Leadership and Emotional Intelligence
  • Emotional Agility
  • Cultivating EI in organisations
  • Reflection
Emotional Intelligence (EQ) Training Course - Lesson 7 
Reflections 
  • Create an Action Plan
  • Accountability = Action
  • References
 
Have questions about Emotional Intelligence (EQ) Training Course? Contact PD Training

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When & Where


Melbourne Karstens
123 Queen Street
Melbourne , VIC 3000
Australia

Friday, 15 December 2017 from 9:00 am to 4:30 pm (AEDT)


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PD Training

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Emotional Intelligence (EQ) Training Course
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