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Emotional Intelligence (EQ) Training Course

PD Training

Thursday, 18 January 2018 from 9:00 am to 4:30 pm (AEST)

Emotional Intelligence (EQ) Training Course

Ticket Information

Ticket Type Sales End Price Fee Quantity
Course Ended $660.00 $33.76

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Event Details

Our runaway emotions can and do influence the way we react in the workplace on a daily basis. Having a higher level of Emotional Intelligence (EQ) means having the ability to recognise your behaviours, moods and impulses and manage them in a positive way.  So instead of over-reacting and over-compensating when things don't go as planned, you are much better equipped to understand the effects your emotions are having on you at any given moment.

In this PD Training course, you'll learn skills like how to interpret and manage your emotions and balance your optimism and pessimism, using coping methods and relaxation techniques, managing your non-verbal communication and more. This course will make you more aware of your own thoughts and feelings and as a result it will improve your ability to interact calmly with others both in the workplace and at home.

This newly found emotional "awareness" allows you to communicate more effectively, succeed at work and achieve your career and personal goals in a shorter amount of time.

This dynamic training course is available now throughout Australia, including Brisbane, Sydney, Parramatta, Melbourne, Adelaide, Canberra and Perth.  Click on the public course registration buttons to choose your course or for courses delivered at your location click to get a free quote.

Learning Outcomes

After completing this course participants will have learned how to:

Define Emotional Intelligence (EQ)
Identify the benefits of having higher emotional intelligence
Learn the four core skills required to practice emotional intelligence
Define and practice self-management, self-awareness, self-regulation, self-motivation and empathy
Successfully communicate with others in a non-verbal manner
Verbally communicate with others with emotional awareness
Interpret and manage your emotions in any situation
Master tools to regulate and gain control of your own emotions
Articulate your emotions using the right verbal and non-verbal language
Balance optimism and pessimism for best outcomes
Effectively impact others emotional experiences
Relate emotional intelligence to workplace situations
Implement these concepts and techniques in the workplace


Course Outline

Emotional Intelligence (EQ) Training Course - Lesson 1 
EQ - A Passing Fad? 
  • The Power of Emotions
  • The Limbic System
  • Useful Models of Emotional Intelligence
  • Reflection
Emotional Intelligence (EQ) Training Course - Lesson 2 
I Feel therefore I Am 
  • Tuning in to your own emotions
  • Johari Window
  • Self-Control
  • Resilience
  • Reflection
Emotional Intelligence (EQ) Training Course - Lesson 3 
The Emotions of Others 
  • Interpersonal skills
  • Social Awareness and Empathy
  • Emotions and Culture
  • Reflection
Emotional Intelligence (EQ) Training Course - Lesson 4 
Emotions @ Work 
  • Influencing Others
  • Having difficult conversations
  • Dealing with change
  • Toxic Workplaces and Emotional Intelligence
  • Reflection
Emotional Intelligence (EQ) Training Course - Lesson 5 
The Dark side 
  • Manipulation
  • Emotional Honesty
  • Reflection
Emotional Intelligence (EQ) Training Course - Lesson 6 
Leading and Emotions 
  • Leadership and Emotional Intelligence
  • Emotional Agility
  • Cultivating EI in organisations
  • Reflection
Emotional Intelligence (EQ) Training Course - Lesson 7 
  • Create an Action Plan
  • Accountability = Action
  • References


Have questions about Emotional Intelligence (EQ) Training Course? Contact PD Training

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When & Where

Karstens Brisbane
Level 2
21 Mary Street
Brisbane, QLD 4000

Thursday, 18 January 2018 from 9:00 am to 4:30 pm (AEST)

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