Emotional Intelligence at Work - Learn 4 Results

Emotional Intelligence at Work - Learn 4 Results

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Emotional Intelligence at Work - Virtual Learning

About this event

This is a free event designed for members of the public clinical mental health workforce in Victoria, (staff employed at Area Mental Health Services, Forensicare or mental health staff from RCH). For example, a social worker working in mental health at Austin Health. Staff from MHCSSs, ACCHOs, AOD or other partner organisations may sometimes also attend. Please note, if you do register for this event and it is not clear you are part of the intended audience, your registration will be confirmed two weeks prior to the event start date, or earlier.

Event description:

This training in its current form has not involved people with lived experience in its development and delivery.

Emotional intelligence (EI) has become well known throughout the business world as a crucial component of personal effectiveness.

Successful people have highly developed emotional intelligence. They have self-awareness – they know their strengths, weaknesses, drives, values and impact on others. They have self-management – they control or redirect disruptive impulses and moods. They have social awareness – they understand other people’s emotional make-up. And they have relationship management – they build rapport with others to move them in desired directions. Emotional intelligence can be learned.

Participants Outcomes:

  • Understanding what constitutes Emotional Intelligence
  • Recognise the workplace benefits of Emotional Intelligence
  • Understand how to facilitate your thoughts and behaviour to increase productivity
  • Discover how you can manage your emotions, and positively influence yourself and others
  • Build more effective relationships with people at work and at home

Delivery Mode – 3 hour Virtual Training Session

This course is delivered online through virtual classrooms where facilitators and participants can present course materials, engage and interact with one another, and work in groups together. Sessions are hosted via Zoom.

Utilising highly accessible digital capabilities, Learn4Results virtual learning series provides all the benefits of face to face workshops — asking questions with immediate answers from facilitators, and stimulating deeper discussions — with the flexibility of online learning.

Learn4Results will contact registrants with login details prior to the event.


This training is delivered by Learn4Results and is delivered by the Director, Christina Katopis.

Christina is a highly experienced and dynamic trainer, with over 17 years of training and consulting experience across numerous sectors. She has experience in working with both public and private organisations throughout Australasia.

Christina has an immensely loyal client base in a wide range of industries. Her style is participative, engaging and enjoyable. Her approach to facilitating encompasses key adult learning principles. She actively ensures all materials presented are relevant to participants’ work situations.

Prior to facilitating, Christina practiced as a Child Protection Worker. This provided her with greater insight into dealing with difficult clients and situations. Christina has also managed a team of ten trainers and understands the challenges faced by managers.