Hear from industry experts on the latest trends in e-commerce.

Learn how to better interact with your customers online and make your service streamlined and relevant. Learn about the latest technology for online and distribution.

Keynote Speaker - Chris Riddell
Chris inspires change through the delivery of tailored, unique, immersive, content driven keynotes. His energy and passion is contagious. Chris provides audiences the tools, knowledge and insights needed to turn their digital journey into an incredible success story.

Master of Ceremonies - Danielle Storey
Danielle Storey understands communication and customer engagement and succinctly communicates business concepts and the essential attitudes required to grow businesses and teams. She engages all levels of business in the “buzz” of innovation - the framework that Australia, as a region needs to export our expertise and thrive.

Australia Post - Rohin Aggarwal (Distribution)
Rohin Aggarwal is the Head of Category - Online Selling for Small Business at Australia Post. In this role, Rohin is responsible for driving initiatives that create a compelling small business, sending experience as well as growing the number of small businesses that are going and growing online.

Differentiation through Customer Experience - Merline McGregor
Merline McGregor works with retailers to drive marketing and customer acquisition strategies. She specialises in international commerce, customer engagement and loyalty, Merline has held senior roles with some of Australia's largest global retailers such as Mimco and Forever Merline has also ran her own digital agency, working with iconic fashion brands including; Calibre, Review, Metalicus, G-Star, and Love&Lustre. Currently, Merline is the Australian General Manager of an international multichannel and ecommerce consultancy called Practicology.

Successful Selling on Amazon - Chris Thomas
Chris Thomas has been running his own high six figure Amazon and other online stores and businesses for the past several years. Chris also helps other brands to take their products to one of the world’s largest eCommerce marketplaces in the USA, Europe and Japan. In 2013 Chris ran a successful Kickstarter campaign raising over $110,000 to kick start a new product which sold on Amazon. Apart from running his online stores, Chris regularly speaks at Amazon Seller events, having spoken in Hong Kong, Sydney and Melbourne. As a Search Engine Optimisation (SEO) expert, Chris also teaches about how to rank products on Amazon.

Putting your E-Commerce strategy through a Lean Canvas - Taylor Tran
Taylor Tran is a strategist with 20 years’ global experience in technology and services. He is a global thought-leader on coworking and is also a tech entrepreneur and mentor. Taylor has written three books on innovation and has been featured in The Age, Sydney Morning Herald and The ABC, amongst many others. Taylor has spoken at and organised numerous tech and innovation festivals in Australia and overseas and have spoken on blockchain, e-commerce, smart cities, the future of work and coworking.

Nine Councils in Melbourne's East are coming together to help support local business with the dynamic world of e-commerce. A conference which brings together leaders across all aspects of e-commerce.

Silver Sponsor

Bronze Sponsor

Event Associate