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Dying, Death and Hope: building confidence with the d-word

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Meaningful Ageing Australia

NARI Seminar Room, Building 9

Gate 4, 34-54 Poplar Rd

Parkville, VIC 3052


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Refund Policy

Refund Policy

No Refunds

Event description


Dying, death and Hope: building confidence with the d-word

in partnership with Bethel Funerals

"Now I know it is ok to use the d-word" - previous participant

Many of us find talking about end of life particularly difficult. How do we, as care staff, communicate with residents/clients and their family members as death approaches? How might we attend to the grief experienced by family members and our colleagues? What do we know about the importance of rituals and how funeral costs work?

This session will engage participants in discussions about end of life:

  • Develop your communication skills
  • Recognise spiritual care needs at end of life
  • Learn about the dying process
  • Understand what people are likely to experience in loss
  • Recognise that all staff have a role in end of life care
  • Feel more comfortable engaging in conversations about dying and death
  • Connect with the new Aged Care Quality Standards
  • Understand the importance of rituals for mourning
  • Understand the basics of funeral costs

This workshop will run 1pm-5pm and including afternoon tea.

Jenika Graze, Senior Educator Meaningful Ageing Australia

James Clarke, Bethel Funerals
Tracey Ware, Community Engagement, Bethel Funerals

1pm Building confidence with the d-word Jenika Graze Senior Educator Meaningful Ageing
· Palliative care​ & the dying process
· Loss and grief
· Communication skills​

3pm-3.15pm Afternoon tea

· Spirituality & new Quality Standards​
· Application of skills​

4.15pm Funerals Tracey Ware and James Clarke, Bethel Funerals

· Importance of a meaningful funeral
· Understanding pre-paid funerals, funeral insurance and bonds

4.50pm Evaluations

5pm Close

About the facilitators

Jenika Graze – Senior Educator, Meaningful Ageing

BA, DipAppSci (Nursing), GradDipEd (Health), GradDipHealth (Palliative Care), DipMissiology

Jenika is an experienced palliative care nurse, who has also had numerous roles in the aged care sector, both in residential care and in the community. She spent thirteen years working in Nepal, and helped establish the first palliative care training there. She continues to run workshops in Australia, Nepal and India on a wide range of topics, and in particular palliative care and communication skills. Jenika enjoys integrating spiritual care into her professional practice in these different cultural contexts. Jenika is passionate about adding meaning and purpose to life, in all its stages, through interpersonal connectedness and meaningful community.

Bethel Funerals team:

James Clarke has been on staff at Bethel Funerals since 2012. During that time, he has trained and worked in all areas of the business. He is a highly experienced funeral director and undertakes the role of National Operations Manager. James' experience in pastoral care has influenced his desire to help families have a positive funeral experience, he is very passionate about educating others on how a meaningful funeral will have a positive impact on a bereaved person’s grief journey. James is married to Steph and they have two young sons.

Tracey Ware joined the Bethel Funerals team in 2014. She is a funeral assistant and also manages the area of community engagement and social media. She embraces the many opportunities she is given to share stories about how Bethels’ ‘not for profit’ status is having an impact overseas and in local communities. Tracey also has a background in pastoral care which enables her to connect with people in their grief journey. She is married to David and has two adult sons.

What previous participants have said:

The seminar had great speakers that stimulated new thoughts, very useful indeed" (Melbourne seminar participant)

"Thank you for a very informative and stimulating morning" (Melbourne seminar participant)

"Encouraging, informative, challenging and motivating" (Brisbane seminar participant)

"Thank you for putting on this morning. It is encouraging and helpful to come together and look at different ways we care for others" (Brisbane seminar participant)

"I enjoyed the sharing of information, the coming together of many people from different walks of life" (Brisbane seminar participant)


Is there a group discount?

Yes, contact us to arrange a special rate for groups of five or more.

Is my organisation a member?

The current list is here: https://meaningfulageing.org.au/about/our-members/

What are my transport/parking options for getting to and from the event?

Transport advice

20 minutes from Melbourne airport / 20 minutes from the CBD. Public transport is often easiest, or park at the zoo for $2 and walk about 8 minutes.


In the grounds of Royal Melbourne Hospital’s Royal Park campus.

Walk into Gate 4, head for NARI administration, walk past building 8 to building 9 seminar room.


8 minute walk from Royal Park train station/ West Coburg 58 tram /zoo

There is no public parking inside gate 4.

Parking at the zoo is $2 for five hours.

Hospital parking can be full. $9 plus GST flat rate. Enter the carpark at Gate 1.

Pay by card or coins on exit.

How can I contact the organiser with any questions?


03 8387 2274

Refund policy

Unfortunately no refunds are available.

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Date and Time


Meaningful Ageing Australia

NARI Seminar Room, Building 9

Gate 4, 34-54 Poplar Rd

Parkville, VIC 3052


View Map

Refund Policy

No Refunds

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