Digital Transformation: From Compliance to Competitive Advantage

28 April 2026
Digital Transformation in Aged Care: From Compliance to Competitive Advantage
Presenter: Glenn Payne

Digital transformation is no longer just about ticking compliance boxes. It is about delivering better client experiences, attracting and retaining great staff, and becoming a more responsive and efficient organisation. In this session, we will explore how aged care providers can move beyond minimum requirements and start using digital tools to strengthen operations and outcomes. We will share practical digital roadmaps, transformation models, and case studies from across the sector.

You will learn:

• Why digital transformation is more than compliance
• How to build a sustainable and modern aged care organisation
• Key tools to support transformation including CRM, CMS, HRIS, and rostering systems

Real world examples of digital success and where to begin

This webinar is hosted by Three Digital

Organised and provided by Sector Support and Development Central Coast and Inner West Sydney.

SSD is funded by the Commonwealth Department of Health and Aged Care.