Why listen to Robert?

Robert and his associate will explain the world of digitised commerce and how to increase your turnover.

Flying Solo founder, Robert Gerrish is a business speaker, presenter and facilitator with experience spanning more than twenty years.

Alongside creating the largest Australian community of solo and small businesses, co-authoring a business bestseller, Robert has delivered scores of keynotes at small business conferences and events and been a commentator on ABC Four Corners, A Current Affair, Sky Business, Fairfax Digital and numerous regional and national radio programs.

Robert has a relaxed, jargon-free presentation style that engages and encourages audience interaction and inclusion.

Summary of Workshop Session:

Yes, we all know that Digital Commerce is using available internet technologies to create truly connected shopping experiences for your customers, but....

How do you gain complete control over how you sell and interact with customers whether selling online or face to face?

Robert's interactive workshop will cover:

• Why you need an online eCommerce presence
• The importance of the design of your eCommerce presence
• How to present your products and services so they can be sold online and are compelling to buy
• Handling the "back-end" including your CRM, online bookings, merchant services, security implications and reporting