A$650

Design and User Research Workshop

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Meld Studios

Level 6, Clarence Place

222 Clarence Street

Sydney, NSW 2000

Australia

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Description

Join us at Meld Studios for a workshop on user research with ways to build more empathy into your work

Develop and practice your research skills. Add to your researcher toolkit. Share learnings from the field.

This single day session follows the stages of a design research project from framing, planning, recruiting, researching, analysis-synthesis and sharing insights.

What you will achieve at the end of this workshop

  • Identify the purpose of research in the design process: data, insights, knowledge and empathy

  • Framing the research challenge to inspire design and solve tricky problems

  • Planning and managing research including selecting methodologies, participants to involve, recruitment, preparing materials such as discussion guides

  • Stronger research praxis including research activities and techniques, participant pre-work, and tips for when fieldwork gets tricky

  • Knowledge and skills for analysis and synthesis including making meaning, identifying insights and reflexive techniques

  • Storytelling and ways for sharing insights including narrative, experience frameworks and behavioural archetypes

Total cost $650

Who's it for?

This workshop is for those looking to do better research to help their organisation understand people as customers, staff, citizens, etc. This includes people researching in UX, innovation, marketing, products, services, customer experience, startups, and in-house design teams.

Why learn from us?

  • Our expertise is recognised and sought after. We have delivered thousands of hours of training in design. Our work wins prestigious awards. Meld Studios, in collaboration with Queensland Government’s One Stop Strategy and Implementation Office, won the 2018 Good Design Award® of the Year for the project Growing Human-Centred Design Across Queensland Government. Over the past year our people have been invited to speak or deliver workshops across Australia, as well as in Czech Republic, India, China and the U.S

  • We support Australia’s largest organisations. We work with many of Australia’s private and public organisations using Service Design to help them tackle their biggest challenges.

  • We love to share what we’ve learned. We continually evolve our approach and we love to share what we’ve learned along the way. We use real-life examples and encourage others to share their experiences and questions.

About Meld Studios and the workshop team

Meld Studios is an award-winning design company with studios in Sydney and Melbourne. Our mission is to improve the everyday lives of people as they interact with the world around them.

We focus on industries and organisations that form the fabric of our society, working with their staff, customers and communities to improve what they do.

We have helped 150 organisations across 15 industries to put better services and experiences out into the world. We do this through service design, capability building, and organisation design.

This workshop will be led by Paul Merrell and another of Meld Studios highly experienced researchers.

If you have any questions about the workshop, please contact events@meldstudios.com.au


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Date and Time

Location

Meld Studios

Level 6, Clarence Place

222 Clarence Street

Sydney, NSW 2000

Australia

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