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DEPOT[x] - Customer Success, Building a Thriving and Healthy Culture, & Inc...

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Location

businessDEPOT

Level 1, 27 James Street

Fortitude Valley, QLD 4006

Australia

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Refund Policy

Refund Policy

Refunds up to 7 days before event

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Description

Join a community of like-minded business professionals who share a passion for collaboration and innovation in business & entrepreneurship at DEPOT[x] 23rd August 2017.


WHAT YOU'LL GET:

  • Intimate networking environment with like-minded business professionals

  • Build your business relationships

  • Learn strategies to grow your business from 3 different specialists

  • Prizes to be won!

  • Enjoy nibbles and drinks on the businessDEPOT deck.

THE EVENT FORMAT:

  • 3 specialists in their own field

  • 3 different strategies to drive your business forward

  • 15 minutes per speaker

  • Ask your questions after each speaker!


Come along to DEPOT[x], learn from the specialists, build your business relationships, and start growing your business! Register now for DEPOT[x] 23rd August!


The Speakers:

Peter Turner - Customer Frame

"Customer Success = Business Success"

Peter is a global leader in transforming SMEs, large businesses and organisations through the eyes of their customers. As a customer success catalyst, he brings over 15 years of experience in consulting projects for both commercial and government organisations in the UK, Australia and throughout Europe. With global business credentials and an enviable cross-industry portfolio - American Express, PPQ, EFTPOS, RICOH, HMRC & BusinessLink - he is known to be one of the founding technicians of customer-led change, with a style that is engaging and thought-provoking.

THE PRESENTATION:

Why are we in business? For our customers. In the recent decades of business, the focus has shifted away from the ‘What’ to the ‘Who’. How can you ensure your business remains relevant in changing times? Peter will show you how to put your customer at the heart of everything you do.

Click here to learn more about Customer Frame



Nerissa Chaux - FiltaGlobal

"What I learnt from interviewing 8,000 people: Secret Sauce in Hiring & Keeping Employees"

There’s no doubt Nerissa Chaux knows people. With over 15 years recruitment experience, Nerissa has successfully filled executive positions throughout the world. In 2009, Nerissa co-founded Brown & Chase, a national executive search firm. Nerissa helped define the organisation’s unique recruitment strategies whether it was a graduate role or a high-profile role such as the CEO of the Parramatta Eels. Earlier this year, Nerissa undertook a new business venture – FiltaGlobal. The business’ mission is to helps SMEs by making offshoring easy. Through a customised recruitment and retention strategies, they’ve been able to attract and keep great talent in the Philippines.

THE PRESENTATION:

In her presentation, Nerissa will give tips to building a thriving and healthy culture that will allow your business stay inspired, while outperforming and outlasting the competition. It’s time to think of recruiting as something that’s doesn’t stop until an employee has left the building.

Click here to learn more about FiltaGlobal



Matt Noller - businessDEPOT Broking

"How to create value in your business"

Matt’s experience in purchasing an existing accounting firm sparked his interest in business re-sales. Since then, he has been working with people wishing to start a business, helping owners sell their business or those wanting to invest in business through acquisition. His services extend to small and medium businesses who want to improve their business value or develop a sales process as part of a structured succession plan. Matt believes that risk management is key to success in any business. Not only has he experienced developing and implementing risk management strategies within his own business, he has also been heavily involved in creating the same strategies for clients across a diverse range of industries.

THE PRESENTATION:

In Matt's presentation, he will explain what Business Value is, how to increase your business value, business owner limitations and creating the mindset that your business is always for sale.

Click here to learn more about businessDEPOT Broking

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Date and Time

Location

businessDEPOT

Level 1, 27 James Street

Fortitude Valley, QLD 4006

Australia

View Map

Refund Policy

Refunds up to 7 days before event

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