CustomerFirst | 2022 MAX AGE Expo

CustomerFirst | 2022 MAX AGE Expo

by MAX

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ICC Sydney

Stand 230

14 Darling Drive

Sydney, NSW 4101


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Compare your venue's customer experience performance against the wider MAX network.

About this event

CustomerFirst is a customer research program designed to help your business grow by assisting you to understand your customers better.

The program looks at the venue experience from your members’ perspective and provides opportunities for repeat visitation.


  • End-to-end delivery from survey development, contact management to insights reporting
  • Program has been developed specifically for our industry
  • Insights will identify opportunities for improvement in several areas including venue facilities, service levels, dining offer and loyalty program
  • Ability to benchmark your venue’s performance against the industry

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