Customer Service Training

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Customer Service Training

Level 1, Cloisters, 863 Hay Street, Perth, 6000

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Refund Policy

Refunds up to 7 days before event

Event description

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Customer Service Training

https://www.paramountplus.com.au/training/customer-service-basics/

If you do not have the fundamental skills to meet clients or clients that support your business, it would be difficult for the business to grow and to add prospective customers. There are teams who combine workplaces with no customer service skills. Paramount Training and Development's Customer Service Basics Training session is a great starting point to teach your team about the excellent customer service. This training session will highlight topics like body language, rapport building, creating positive clients, leadership for providing solutions and more. If you're searching for a Client Service Training session that is fantastic for your team, this one is designed only for you! We also have different substances which will suit any level of staff, and we can also add advanced skills in this training session to assist those participants who have the base level of Customer Service.

Objectives for the Client Service Training

This training option will help teach participants how to:
Telephone techniques to stand out
Communication with verbal, vocal and visual
The customer service life cycle
The Way to WOW your customers
Body language tips to communicate better
Complaint handling
Disarm angry customers
Exceed expectations
Recognize that service delivery is a single response value
Understand how an individual's behaviour impacts the behaviour of others
Develop more confidence and ability as a problem-solver
Communicate more assertively and effectively
Make customer service a team approach
Additional modules available for staff coaching

Customer Service Training Summary
Customer Support is the new marketing in today's industry. A business who has what the clients want and need won't have the ability to survive long in the industry if they have a bad customer service. Thus, it's vital that one's business must invest in Paramount Training and Development's Customer Support Basics Training in order to keep employees aware of the vital techniques to consider when it comes to tackling different challenges in dealing with customers everyday. The customer is the life blood of somebody's business. This training session is designed to satisfy your customers and win them over your competitors to create loyal customers. Following this training session, your team will feel empowered, highly motivated, and engaged to take on new and existing customers.
We also customize training in Gold Coast, Sydney, Brisbane, Melbourne, Darwin, Perth, Parramatta, Canberra, Adelaide.
Paramount Training and Development also creates training sessions according to your team's needs. If this training session doesn't have everything that you need, we can also customize or add one that suits your business. Please do not hesitate to contact us for aid. We have a wide range of training workbooks, modules, and techniques that could be included in your next training session.

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Date and Time

Location

Customer Service Training

Level 1, Cloisters, 863 Hay Street, Perth, 6000

View Map

Refund Policy

Refunds up to 7 days before event

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