Customer Retention and Referral Training

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Did you know that only 9% of customers leave due to product or service, yet 85% of customers will leave because they don't FEEL appreciated". Yet most business owners focus on improving their product or service.

During this session, you will learn about time-tested businesses principles that will help you cut through the DIGITAL NOICE and create customer RETENTION and turn those customers into RAVING FANS. You will be introduced to time-saving automation tools that will assist in the implementation of the principles shared.


12 noon - enter Zoom conference session
12:05 - Introductions
12:15 - presentation
12:45 - Wrap up and questions
1:00 - End of session

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