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Customer Journey Tour - Everyday Banking

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Location

Location

Customer Journey Delivery Centre

11.607

700 Bourke Street

Docklands, VIC 3008

Australia

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NAB is re-imagining customer experience in a revolutionising way. Take a sneak peak into our Customer Journey Tours.

Your tour will start in the Delivery Centre (11.609) where you'll get an overview of journeys, people and culture as well as a general idea of agile methodology. Please arrive promptly. You'll then move on to the Everyday Banking Customer Journey room. (11.607)

Everyday Banking - 'I'd like to open an account for everyday personal needs'

Getting an everyday transaction account for many of our customers presents a lot of pain points. Removing these is a key to our Everyday Banking Customer Journey and laying the foundation for main bank relationships.

Location

Customer Journey Delivery Centre

11.607

700 Bourke Street

Docklands, VIC 3008

Australia

View Map

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