Actions and Detail Panel
Customer Experience in eCommerce
Wed. 19 October 2016, 4:00 pm – 6:00 pm AEDT
Online retailing is more than just making sure that your customers can buy your products. More and more, owning your market is about ensuring that you're building meaningful relationships with your customers.
The only thing worse than a customer that doesn't buy from you is one who has a bad experience, tells all of their friends, and the social media world!
Join Zendesk and The Rype Group to investigate how to setup and manage your Customer Support Centre and integrate it properly with your eCommerce store and Social Media accounts. We'll also discuss why adding value in the customer experience is one of the most important things you can do for your business.