$33.33 – $40

Customer Experience and Service Excellence

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Lyndoch Hill

1221 Barossa Valley Way

Lyndoch, SA 5351

Australia

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Refund Policy

Refund Policy

Refunds up to 7 days before event

Event description

Description

Who is Linda

Linda is a Franschhoek Wine Region Ambassador and Consultant. The Franschhoek Region is a world leading tourism destination in South Africa and a global leader in culinary tourism.

Linda is offering expertise and guidance in setting up new restaurants and small hotels including procurement, recruitment and on the job training and skills development while fine-tuning attention to detail and identifying the “small” things that make the “big” difference.

Linda worked with top restaurants, events, festivals, guest houses and – in particular - 16 years as General Manager of one of South Africa’s most acclaimed Hotel/Restaurants – Le Quartier Français and one of the award-winning San Pellegrino top 50 restaurants in the world.


What is the workshop audience

Hotel/B&B and restaurant managers and staff


What to expect

A better understanding of the difference that delivers “luxury” without saying it
Commitment to motivated and supported staff to deliver at a “luxury” standard
Sharing new ideas and skills to build competence and awareness
Solutions what to do if it`s difficult to find entry-level staff with the right skills

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Date and Time

Location

Lyndoch Hill

1221 Barossa Valley Way

Lyndoch, SA 5351

Australia

View Map

Refund Policy

Refunds up to 7 days before event

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