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Murray Regional Tourism (MRT) in partnership with our destination partners invites you to the Customer excellence: The visitor journey webinar.

This webinar takes you through the visitor journey and how you can best attract, connect with and serve the modern day visitor. Discover why customer service, brand building and online reputation is an inside job.

The Wins
· The most important moments along the journey of your visitors
· Understanding the path to purchase
· The mobile visitor

Who should attend?
· Accommodation operators
· Attraction operators
· Food and Wine operators
· Tour operators

Facilitator - Despina Karatzias (Insitute of Excellence)
Despina has over 15 years of business and digital marketing experience, has published a book 'Adventures of a Balloon Girl', is an accredited coach and trainer and an all round champion of small business. She is very proud to only teach topics she has personally implemented in previous roles or in her own business today.

To find out more about Despina visit https://www.instituteofexcellence.com/about/

Please note: This webinar will be recorded so you can watch it in your own time.

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