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Customer excellence: The value of a happy visitor

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Murray Regional Tourism (MRT) in partnership with our destination partners invites you to the Customer excellence: The value of a happy customer webinar.

Discover why great products, creative marketing and delightful customer service are no longer enough to win customers. We’ll unlock why the future of business is experiential and show you how to create and cultivate meaningful experiences.

The Wins
· Discover the importance of building products for your customer
· Understand the traits of a happy customer
· Create lasting connections

Who should attend?
· Accommodation operators
· Attraction operators
· Food and Wine operators
· Tour operators

Facilitator - Despina Karatzias (Insitute of Excellence)
Despina has over 15 years of business and digital marketing experience, has published a book 'Adventures of a Balloon Girl', is an accredited coach and trainer and an all round champion of small business. She is very proud to only teach topics she has personally implemented in previous roles or in her own business today.

To find out more about Despina visit https://www.instituteofexcellence.com/about/

Please note: This webinar will be recorded so you can watch it in your own time.

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