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Critical Conversations Training - Modbury Hospital
Thu. 23 March 2017, 1:30 pm – 3:00 pm GMT
Please note: This is open to SA Health (NALHN) staff only.
This training course will provide you with the skills and confidence to foster open dialogue around highly-charged topics with your staff.
This training course focuses on a pro-active approach; addressing and managing issues when they arise and achieving and encouraging positive outcomes for all parties.
It is highly recommended that this course be undertaken as a pre-requisitite to the following training courses:
- Managing Conflict;
- Managing Unsatisfactory Performance;
- Respectful Behaviour; and
- Attendance Management