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Creative Problem Solving Training Course

PD Training

Thursday, 13 September 2018 from 9:00 am to 4:30 pm (AEST)

Creative Problem Solving Training Course

Ticket Information

Ticket Type Sales End Price Fee Quantity
Course 30/08/2018 $660.00 $33.76

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Event Details

"Learn to become part of the solution."

The PD Training Creative Problem Solving training course provides participants with a complete and practical understanding of the steps involved to analyse, discover and solve problems in the workplace.

The PD Training Creative Problem Solving Training Course teaches the use of the many tools and techniques that resolve problems smoothly, quickly and efficiently. Along with the resolution, it also concentrates on the identification and removal of the root cause of a problem.  Learn key skills like questioning techniques, building affinity diagrams and word-chaining, solution evaluation and much more!

Attend a Creative Problem Solving Training class today, or have one of our professional trainers come to your workplace in Brisbane, Parramatta, Sydney, Parramatta, Melbourne, Canberra, Adelaide or Perth.

Please click on the Public Class tab below to view our Creative Problem Solving Training course schedule by city or click the In-House Training tab to receive a free quote for courses delivered at your preferred location.

Learning Outcomes

  • Understand the complete process of creatively solving a problem.
  • Learn some key questions to ask when gathering information about a problem  
  • Take home tools to effectively determine what 'the problem is'
  • Learn to write concrete problem statements
  • Discover idea-generating tools like affinity diagrams, word chaining, the box method, the Looking through a different Lens & the blink method
  • Learn to evaluate potential solutions against specific criteria like a cost/benefit analysis or group voting
  • Learn to perform a final problem analysis and then select a solution
  • Understand the why's & how's of refining & re-refining a solution shortlist
  • Learn how to identify the tasks & resources necessary to implement a solution
  • Understand how to evaluate & adapt solutions to reality

Course Outline

Creative Problem Solving Training Course - Lesson 1 
Getting Started 
  • Workshop Objectives
Creative Problem Solving Training Course - Lesson 2 
The Problem Solving Method 
  • Introduction to Six-Step Process
  • Problem Definition
  • Information Gathering
  • Generating Possible Solutions
  • Analysing the Solutions
  • Selecting the Best Solution(s)
  • Planning the Next Course of Action
Creative Problem Solving Training Course - Lesson 3 
Information Gathering 
  • Understanding Types of Information
  • Identifying Key Questions
  • Developing Criteria
Creative Problem Solving Training Course - Lesson 4 
Problem Definition 
  • Identifying the Problem
  • Determining the Scope
  • Writing the Problem Statement
Creative Problem Solving Training Course - Lesson 5 
Brainstorming Basics 
  • Creating a Creative Space
  • Setting the Ground Rules
  • Generating Ideas
Creative Problem Solving Training Course - Lesson 6 
Generating Solutions - Part One 
  • Logistical Solutions
  • Using Affinity Diagrams
  • Word Chaining
Creative Problem Solving Training Course - Lesson 7 
Generating Solutions - Part Two 
  • Using the Box Method
  • Using the Looking through a different Lens
  • Using the Blink Method
Creative Problem Solving Training Course - Lesson 8 
Evaluating Solutions 
  • Developing Criteria
  • Using Cost/Benefit Analysis
  • Group Voting
Creative Problem Solving Training Course - Lesson 9 
Selecting a Solution 
  • Doing a Final Analysis
  • Facts vs. Intuition
  • Refining and Re-Refining the Shortlist
Creative Problem Solving Training Course - Lesson 10 
Planning your Next Steps 
  • Identifying Tasks
  • Identifying Resources
  • Evaluating and Adapting
Creative Problem Solving Training Course - Lesson 11 
Recording Lessons Learned 
  • Planning the Follow-up Meetings
  • Celebrating Successes
  • Identifying Improvements
 
Creative Problem Solving Training Course - Lesson 12 
Wrapping Up 
  • Words from the Wise
  • Parking Lot
  • Action Plans and Evaluations
Have questions about Creative Problem Solving Training Course? Contact PD Training

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When & Where


Sydney
Level 1
111 Harrington Street
Sydney, NSW 2000
Australia

Thursday, 13 September 2018 from 9:00 am to 4:30 pm (AEST)


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