Creating Raving Fans - build your business through referral
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About this Event
Getting a customer is good, getting a repeat customer is better and getting endless referrals from customers is best. What would your business look like today if you never lost a customer? What would it look like if all your best customers referred other ideal customers? Small businesses rarely have big marketing budgets, but luckily you don't need one. In this session, you'll learn how to:
* Curate your customer experience to keep them coming back
* Proactively generate high-quality referrals
* Align your team to make your customers feel special