Free

Creating Customers For Life

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Brisbane Lions Sporting Club

2 Pannikin Street

Rochedale South, QLD 4123

Australia

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We all know that to build a successful business we have to have a large following of repeat customers. The million-dollar question is; how to create the customer experience that keeps them coming back?

We often hear from businesses, that they have quality products, good prices and friendly service and that should be enough. Now while that’s a wonderful start it just isn’t enough to turn your average customer into a raving fan.

One of the main areas businesses neglect is what to do when you drop the ball. No matter how hard we try, all businesses get it wrong from time to time, the difference is what you do next. Bill Gates famously said “Your most unhappy customers are your greatest source of learning”.

So what can you expect to come away with in this free workshop?

  • We’ll start by exploring the basic principles of awesome customer service

  • You’ll also discover new ways to turn customers into raving fans

  • Finally we want you to leave with a proven system to defuse situations with your toughest customers

Morning tea will also be provided.






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Brisbane Lions Sporting Club

2 Pannikin Street

Rochedale South, QLD 4123

Australia

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