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Courageous Conversations: How to Have a Difficult Chat

The Centre For Volunteering

Tuesday, 27 March 2018 from 9:30 am to 12:30 pm (AEDT)

Courageous Conversations: How to Have a Difficult Chat

Ticket Information

Ticket Type Remaining Sales End Price * Fee Quantity
Ticket price for financial members of The Centre for Volunteering for the 2016/17 fiscal year. NOTE: Members will need their member number when registering. If unsure please call (02) 9261 3600.
12 Tickets 27/03/2018 $165.00 $0.00
Ticket price for non-members of The Centre for Volunteering during in the 2015/16 fiscal year. For more information on how to become a member please contact the membership team on (02) 9261 3600 or by emailing
12 Tickets 27/03/2018 $198.00 $0.00
* Prices include GST

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Event Details


Courageous Conversations: How to Have a Difficult Chat

Whether it be a difficult conversation with a member of your team, your manager, a volunteer or your neighbour – these types of conversations are never easy. As a leader, volunteer manager or person dealing with people day to day (and we all do), conversations like these, need to happen to ensure that your clients are receiving the best possible service and support.

Michael Stoddart will lead this half day workshop on the “Courageous Conversation”. There is no difficult conversation he has not had and will be sharing his personal stories and approach to ensuring you get the best out of people. The workshop is a mix of practical examples and easy to follow steps and models, to ensure you are confident having that next “Courageous Conversation”.

Bring with you the most difficult conversation you need to have and Michael will work with you and the class, to break it down to an easy to follow approach that will result in improved performance and an outcome that will benefit you both. Michael is a current volunteer with Lifeline, has been part of the Night Patrol team feeding Sydney’s homeless with Vinnies and various other volunteer roles focused on mental health and resilience.

Remember when your mum told you.

‘If you don’t have something nice to say ……don’t say anything at all.’

Well, we need to challenge that a bit, because sometimes being honest, but respectful is the best possible approach.

About our presenter, Michael Stpddart

Michael Stoddart photoMichael Stoddart is a dynamic presenter and public speaker, trainer and coach dedicating his business Aumento, to the care and wellbeing of those who care for others.  Michael set up the business to focus on an area of the insurance, rehabilitation and not for profit sector he feels has been sadly overlooked for too long – the people who care for people when they are at their most challenged.  Ours case workers, injury management advisors, claim officers, team leaders and rehabilitation professionals have a tough job and we all need to aumento logomake sure that they are ok, so they can provide the service and client engagement that is required to get people back to life and then back to work. 

Have questions about Courageous Conversations: How to Have a Difficult Chat? Contact The Centre For Volunteering

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When & Where

The Centre For Volunteering
40 Gloucester Street Level 3
The Rocks, NSW 2000

Tuesday, 27 March 2018 from 9:30 am to 12:30 pm (AEDT)

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