Part 1: Wednesday 3 March 2021, 9 - 2.00pm

Part 2: Thursday 4 March 2021, 9 - 2.00pm

Part 3: Friday 5 March 2021, 9 - 2.00pm

This workshop (held across three days) equips participants with a set of tools and techniques to manage service providers’ performance to deliver optimum value to their organisation. Participants will gain a better understanding of the key aspects of managing contracts, and obtain better performance and relationships with contractors and suppliers.

• What makes a good relationship?
• How to defining performance levels
• Definitions of the contractual foundation
• Relationship Management
• Power in relationships
• Contractual levers that can be invoked
• The do’s and don’ts of service level agreements
• Conditioning suppliers
• Styles and techniques

By the end of the workshop, participants will be able to analyse and position the contract from a strategic perspective, influence and negotiate effectively both internally and externally, understand the key elements by which supplier/buyer contracts can be formulated, negotiated and managed, understand basic principles of managing in a range of complex markets and apply effective persuasive procurement techniques.

To find out more about Local Buy visit localbuy.net.au.

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