Connecting the Strategic Dots - Sydney

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Sydney, NSW


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*NOTE - This is for the Sydney Summit. If you are interested in attending either the Brisbane or Melbourne Summits, please navigate to the bottom of this page*

Connecting the Strategic Dots is like no other summit and promises to be a half-day to redefine and reimagine “business as usual”. With international speakers and experts flying in from our offices around the globe, this summit is definitely not to be missed.

It is a distillation of our learnings and insights across:

  • 30+ nationwide consumer benchmarking studies

  • Our own experience across 20+ industries in the Asia Pacific region

  • Emerging trends, opportunities and challenges shaping the business world globally


  • Digital Transformation/Disruption - What it is and what it is not explained by a Silicon Valley expert. Glimpse into what the Digital future could look like for your business, and walk away with a Digital Threat Assessment so you know where your organisation stands among future-focused companies.

  • CX Survey Updates - The latest developments in the CX survey space from NICE Satmetrix, the co-creator of the Net Promoter Score.

  • Secrets of Loyalty Leaders - A distillation of what separates industry loyalty leaders from the rest based on an analysis of 7500+ customer responses from our 2018 benchmarking studies in banking, superannuation, property insurance, health insurance and motor insurance.

  • Strategic Linkages – Understand how you can enhance your ability to anticipate risks, identify opportunities and enable better strategy development by linking your customer feedback, economics, operational measures, segmentation, lead measures and lag measures like never before.

  • What’s next after NPS? – NPS has transformed the business world for over 10 years, but now oragnisational leaders across industries are asking what comes next? Join us to learn what your next step to outperform and sustainably grow is.


Apart from CEOs, CDOs, Managing Directors, Board Members and COOs, Senior Managers in the following areas would benefit from attending:

  • Information Technology
  • Marketing
  • Market Research
  • Customer Experience
  • Strategy / Innovation
  • Product Research & Development
  • Sales

If you have colleagues or friends who you believe could benefit from attending the summit, please feel free to share this invitation with them.


Fresh thinking to challenge the status quo - Take the opportunity to consider new perspectives on the evolving realities facing business today to confidently strategise with peers at the summit.

Pertinent content to empower organisational strategy - Designed for Executives and senior managers, years of experience are condensed into presentations that are not only thought-provoking but operationally executable to provide a competitive advantage.

Practical panel discussions - Facilitated panel discussions with our subject matter experts will delve into burgeoning trends to convert burning questions into productive learnings across sectors.

The opportunity for meaningful 1-1 meetings - We strive to always be a value-adding partner in our client engagements and our one-to-one sessions are no different. Ask the questions that matter to you to receive practical advice from our onsite experts.

Please note that this is not a typical conference or a tradeshow.
This is a private gathering for a selective group of Business Leaders. Access to any Engaged Marketing event is dependent upon qualification and is at the discretion of Engaged Marketing.

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Sydney, NSW


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